Patty Matthews - Second Chance Apartments Austin
Modern Austin apartment interior with floor-to-ceiling windows and warm natural light
Austin Second Chance Apartments

Denied everywhere else? You haven't called the right person yet.

I'm Patty. I help renters in Austin & surrounding areas with broken leases, evictions, and low credit get approved into clean, safe apartments most locators won't even try for. Free to you. Paid by the property. No hidden fees.

20+ years in Texas real estate No application, no credit pull, no fee to work with Patty
Who I Help

If you've been told no, you're in the right place.

There are three people who call me every week. You might be one of them.

You're moving to Austin, but your credit got in the way.

You earn good money. Maybe you're transferring jobs from California, New York, Florida, Atlanta, or somewhere else. But a broken lease, an eviction, or a credit score that took a hit during a hard year is following you to every Austin application. You've already lost hundreds of dollars in fees to three properties that denied you anyway. You need someone in Austin who knows which doors will actually open.

You're already in Austin, in a lease that isn't working.

Maybe it's roaches in the walls. Maybe a neighbor situation that's getting worse. Maybe you co-signed with someone you no longer want to live with. You want out, but you already have an eviction or broken lease on your record, and one more is going to lock you out of Austin for the next three years. You don't need an apartment. You need the right apartment, the one that won't trigger another denial.

Your career says yes, your credit report says no.

You've been approved for everything your whole adult life, and then a divorce, a foreclosure, a layoff, an illness, or 18 brutal months of contract work cratered the part of your file leasing agents look at first. You're tired of explaining the story to a 24-year-old with a clipboard. You don't want a fight. You want a yes.

All three of those calls came in this week. All three got placed.
How It Works

One conversation. Two or three options. A signed lease, usually in under a week.

01

Call me, or request a callback.

No application, no credit pull, no fee to pay to work with me. Just 10 minutes on the phone about your situation. I'll ask the right questions, you'll tell me the truth, and we'll know inside one call whether I can help.

02

I'll tell you honestly what's possible.

If the answer is yes, I'll name two or three Austin properties that will approve you and tell you exactly how to fill out the application so it lands on the right desk. If the answer is not yet, I'll tell you what to do for the next 90 days and when to call me back.

03

You tour or drive past the property, you apply, you sign.

You drive past the property if you want. You apply. I stay in the loop with my contact at the leasing office. Most clients have keys within a week.

What Second Chance Looks Like

These are the kinds of doors I open.

Clean, safe, well-built apartments across Austin — Westlake, East Austin, the Domain, Hyde Park, downtown, Cedar Park, Round Rock, Lakeway and more. The same properties everyone else gets shut out of.

Why Me

Twenty years in Texas real estate. Ten years locating. Four years saying yes when everyone else says no.

Truly free, no hidden fees.

Nothing is paid to me — no application fee, handling charge, service retainer, consultation fee, or surprise on the back end. Only the application and administration fee paid to the property.

Relationships, not listings.

I don't send you to apartment websites. I send you to specific people whose desks my applications land on, people I've been working with for years. That insider access is the reason renters with credit scores in the 400s walk into apartments they were told they could never qualify for.

Closed by voice, not by form.

I work the phone, not a chatbot. I ask questions a form can't ask, and I hear answers a form can't catch. That's why renters who also called three other locators end up working with me.

Portrait of Patty Matthews
About Patty

Twenty years in real estate. One job now.

I started in luxury real estate in central Austin, Westlake and Tarrytown, before stepping away to raise my family. When I came back, I didn't want to schlep buyers around again. I wanted to work from home, use my instincts and experience, and only help people who actually needed help.

The first time someone told me they'd been denied at six Austin properties and didn't know what to do next, I knew what the practice was supposed to be. Twenty years of Austin real estate experience now points at one job: getting renters who have been told no into clean, safe apartments they can be proud of.

I work the phones from 7am to 9pm, seven days a week. If I miss your call, I'll return it the same day.

— Patty
Ready to make the call?

Call me, or have me call you.

(713) 826-0156
or
No application fee to work with Patty. No credit pull. No fee.
Just a 10-minute conversation.
A Few Honest FAQs

Honest questions, honest answers.

Is this really free?

Yes. The property pays my commission when you lease. You pay nothing to me, ever. No application handling fees, no service retainers, no hidden charges. If anyone tells you an Austin locator who charges you is the same as one who doesn't, they haven't read the reviews of the ones who charge.

I have an eviction. Can you help?

Probably. I work with broken leases, evictions, and low credit every day. If your eviction is recent and you're already on a shaky lease, I might tell you to wait before moving, that's not what other locators will tell you, but it's the truth. Either way, the call is free and ten minutes long.

I have low credit.

I've been able to place renters with low credit scores. Not every Austin property I work with will go super low, but a few will, and those are exactly the doors I know how to open.

I have a felony.

I generally can't help. Some misdemeanors, occasionally yes. Old, non-violent felonies, sometimes yes. Call me and I'll tell you straight rather than waste your time.

I'm not in Austin yet.

That's a lot of my clients. We do the whole thing on the phone. I'll walk you through Austin neighborhoods, what your income needs to look like (3x rent, three paystubs), and which properties are realistic for your situation. You've either leased online or by the time you land, you're signing.

How long does this take?

Most of my clients are in their new apartment within a week of our first call. Some take a few days longer if a property's leasing office is backed up. If you have a hard move-in date, tell me on the call and I'll work backwards from it.

Patty Matthews Austin Second Chance Apartments
Licensed Texas Real Estate Agent
Call Anytime (713) 826-0156
Hours 7am — 9pm
7 days a week
Patricia Sue Matthews — Texas Real Estate License #466224  ·  Sponsoring Broker: Douglas Gary Spector, License #407538
© 2026 Patty Matthews. Free apartment locating service for Austin renters with broken leases, evictions, and low credit. The property pays the commission, you pay nothing.